Legals
Terms & Conditions
Sara Hayselden, trading as Sara Hayselden
apply to the Website(s)/funnels - sarahayselden.com, divinesoulawakening.uk - (collectively, "the Site(s)").
All references to “I” or ”we”, “me” or” us”, “mine” or our” in this policy refer to Sara Hayselden, trading as Sara Hayselden.
Terms and Conditions of Sale
I am so pleased you have decided to use my services or resources - please read the following important terms and conditions before you commit to using them.
This contract sets out:
• your legal rights and responsibilities;
• my legal rights and responsibilities; and
• certain key information required by law.
The intention is that it will bring clarity to our relationship, protect both of us and take care of the business side of things so that we can get on with the good stuff! Please let me know if there are any clauses that you do not understand or that contradict your understanding of my services.
As I care about and have high standards regarding the level of service I provide, I place a strict limit on the number of places available in my courses /programmes /masterminds /workshops. Once those places have been filled, I stop marketing the course/programme/masterclass and do not permit anyone else to join. When you agree to these terms and conditions, you confirm your commitment to the entire course/ programme/mastermind/ workshops and you will be responsible for payment in full of the price for my services and you will not be entitled to any refunds.
In this contract:
• ‘I’, ‘me’ or ‘my’ means Sara Hayselden, trading as Sara Hayselden, sarahayselden.com (.uk) and/or divinesoulawakening.uk (.space / .co.uk)
• ‘You’ or ‘your’ means the person buying or using my services and resources.
If you would like to speak to me about any aspect of this contract, please contact me by e-mail at [email protected] or by phone on 07388 733203
BACKGROUND
The ‘Services’ I provide include coaching, meditation, hypnosis, regression, progression, readings (including: intuitive, psychic, tarot & divination), healing (including energy, crystal, flower, shamanic & sound healing), and and related services, or a combination of these services either a session or in a package or online course, programme, or mastermind/class/workshop, or online group format or membership format (‘Services’). These services are available to anyone over 18 years of age.
I am Sara Hayselden a sole trader and my trading address is 36, Sabden, Clitheroe, Lancashire BB7 9DZ trading as Sara Hayselden with the websites/funnels sarahayselden.com (.uk) and/or divinesoulawakening.uk (.space / .co.uk)
1 Introduction
1.1 If you sign up for my coaching services or other services (‘Services’) you agree to be legally bound by this contract.
1.2 If you use any of my free resources (for example podcasts, workbooks, initial or discovery sessions or any other resources I may offer free of charge from time to time) you also agree to be legally bound by this contract as appropriate, excluding the clauses relating to payment and consumer rights legislation.
1.3 When signing up for my services or using any resources you also agree to be legally bound by:
1.3.1 my website terms of use and privacy policy;
1.3.2 extra terms which may add to, or replace, some of this contract, for example any specific written contract between us;
1.3.3 specific terms which apply to my services, for example programme, course or service descriptions which may be set out on the webpage or sales page for that course, programme, mastermind or service or in email correspondence between us. If you want to see these specific terms, please visit the relevant webpage for the course, programme, mastermind or look at the services description I have sent you in an email or request it from me.
All these documents form part of this contract as though set out in full here.
2 Information I give you
2.1 Certain sections of this contract only apply to you and me if you are a ‘consumer’, that is if you are an individual acting for purposes which are wholly or mainly outside your business or profession. By law, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 say that I must give you certain key information before a legally binding contract of sale between you and me is made (see the summary box below). I shall give you this information in a clear and understandable way either in this contract or the relevant programme or service description we agree between us.
I shall give you information on:
the main characteristics of the services you are buying
who I am, where I am based and how you can contact me
the price of the services
the arrangements for payment, carrying out the services and the time by which I shall carry out the services
how to exercise your right to cancel the contract in the cooling off period if you are a consumer
my complaint handling policy
3 Signing up for my services
3.1 Below, I set out how a legally binding contract to buy services between you and me is made:
3.1.1 You place your order at the end of the checkout process either by clicking on the relevant payment link on my site, by transferring payment to my bank account or I shall send you the link by email. Please read and check your order carefully before submitting it. Placing your order and making payment does not, however, mean that your order has been accepted.
3.1.2 Any quotation given by me before you place an order for services is not a legally binding offer by me to supply such services. Any prices set out in a quotation remain valid for 7 days.
3.1.3 When you decide to place an order for services with me, this is when you make a legal offer to buy such services from me.
3.1.4 I may contact you to say that I do not accept your order, for example if I do not think my services are right for you or there has been a mistake in the pricing or description of the services, or my circumstances have changed since I gave you the quotation for the services.
3.1.5 I shall only accept your order when I confirm this to you by sending you a confirmation email or start to provide the services, whichever happens earlier. At this point:
(a) a legally binding contract will be in place between you and me, and
(b) I shall start to carry out the services as set out in the programme description on this website or in a services description agreed between us.
4 Carrying out the services
4.1 If you are a consumer you have protection under consumer rights legislation, including that the services must be carried out with reasonable care and skill.
4.2 I shall carry out the services within the time period which is set out in the relevant programme or services description.
4.3 All sessions (including rearranged or bonus or other sessions) must be taken within the timeframe specified in the course/programme/mastermind description or services description or they will expire.
4.4 All psychic intuitive sessions, readings/predictions (intuitive, psychic, tarot & divination etc) are for entertainment purposes only and do not constitute legal, financial, health advice nor any other professional advice nor am I one of those professionals.
4.5 You can rearrange any two sessions during a 1-1 programme providing you give me at least 24 hours’ notice. If you give me less than 24 hours’ notice, fail to turn up for a session or have already rearranged two sessions in a coaching programme (including any other or bonus sessions), you will be deemed to have taken the session and you will not be able to reschedule it or be entitled to any compensation for missing it.
4.6 All sessions take place remotely via the means of communication stated in the services description or as agreed with you in advance. There may be an additional charge for face to face meetings.
4.7 Please note that I may record our calls for training purposes and administration purposes and by entering into this contract with me you consent to the recording of our calls for these purposes.
4.8 My carrying out of the services might be affected by events beyond my reasonable control. If so, there might be a delay before I can restart the services. I shall make reasonable efforts to limit the effect of any of those events, I shall keep you informed of the circumstances and I shall try to restart the services as soon as those events have been fixed. Examples of events which might be beyond my reasonable control include illness, pandemics, epidemics, IT issues and problems with internet connectivity, any law or action taken by a government or public authority or if you change the services you require from me and I have to do extra preparation.
4.9 Where a session or event is due to take place in person, I reserve the right to move that session online where circumstances make it necessary or preferable to do so.
5 Your responsibilities
5.1 You will pay the price for the services in accordance with the session, package, course, programme, mastermind or services description.
5.2 You will provide me with such information and assistance (and ensure that any information is complete and accurate) as I reasonably need to provide the services.
5.3 You and I shall agree a method of communicating with each other between sessions and adhere to that method.
5.4 The ‘Services’ and coaching are not mental health care nor counselling. It may involve all areas of your life. You acknowledge that deciding how to handle any issues which may arise, the choices you make in relation to them and whether or not you follow through on any agreed action is exclusively your responsibility. For this reason, although I fully expect great results to come from our coaching sessions and service(s), I cannot guarantee any specific outcomes, or that all clients will achieve the same results. The outcomes are entirely dependent on your commitment and the effort you put in to the ‘services’, sessions, or programme and the actions we agree.
5.5 My role is to facilitate the ‘service(s)’, sessions or coaching, and if appropriate, offer you guidance and accountability and/or to help you make positive lifestyle changes in order to make progress towards your goals. The information I provide to you is not medical advice and is not intended to take the place of seeing licensed health professionals or other professionals.
5.6 The ‘services’, including coaching, do not diagnose nor treat mental or medical disorders, nor are they a substitute for counselling, mental health care or medical treatment of any kind. By entering into this agreement, you confirm that you will not use it in place of any form of counselling, mental health care or medical treatment.
5.7 If you are currently receiving treatment from a doctor or other healthcare professional, by entering into this agreement you confirm that you have consulted with this person regarding the advisability of working with me and that this person is aware of and supports your decision to proceed with the session, package, course, programme, mastermind/class or services described in the relevant programme or services description.
5.8 You acknowledge that any services or sessions will not be provided if you are under the influence of alcohol or recreational drugs prior to or during the scheduled time.
5.9 You should not use these services if you: suffer from epilepsy or take epileptic medication; or if you have any serious mental health condition, such as schizophrenia, psychotic episodes or are taking anti-psychotic, or anti-schizophrenic medication; or are dealing with a serious traumatic event such as sexual abuse, or are under the care of a psychiatrist. If you are unsure, please consult your medical doctor or mental health provider.
5.10 You will keep me informed of any changes to your medical health or personal circumstances.
5.11 I am not a medical doctor, mental health practitioner, psychiatrist nor psychologist. Nor am I a legal or financial or other professional.
6 Charges and payment
6.1 The price for the services is set out in the course, programme, mastermind or services description.
6.2 I require full payment in advance in order to provide the services, session, course, programme or mastermind.
6.2.1 For some programmes or services, I require payment as specified and set out in the programme or services description. If you fail to make any of the payments on the due dates as set out in the service description, I shall invoice you immediately for the whole of any outstanding balance and payment for that invoice will be due by return.
6.3 The fees are non-refundable except for:
6.3.1 if you are a consumer, your right to a ‘cooling off’ period, as described in clause 7 below;
6.3.2 where I cancel a programme (other than under 12.3 below) you are entitled to a partial refund for sessions which you have paid for in advance and which you have not received.
6.3.3 In all other circumstances I am not able to refund to you any of the payments you have made, and you remain liable for the whole price of the course, programme, mastermind or services even where you do not complete your sessions with me, as;
(a) payment is for the course, programme, mastermind as a whole, not individual sessions;
(b) I care about my service level and so I admit a limited number of people, therefore you are liable to pay the full cost of the programme once the places have been allocated; and
(c) This policy is also a reflection of the amount of preparation I need to put into the programme to make it most effective for you and the amount of time I shall dedicate and set aside for preparing for and attending our sessions together. This approach also helps you with your own accountability and commitment to improving your life through my coaching programme.
6.4.4 In view of my clear no-refund policy, I do not tolerate any type of chargeback threat or actual chargeback from your credit or debit card company. In the event that a chargeback is placed on a purchase or I receive a chargeback threat during or after your purchase, or after the end of the cooling off period if you are a consumer, I reserve the right to report the incident to credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as non-payment on your account which could have a negative impact on your credit rating.
6.4 Payment is via the payment button on my website or sales page or as agreed between us.
6.5 If any of your payments are not paid on the due dates, I may charge interest on any balance outstanding at the rate of 4 percentage points a year above NatWest Bank plc's base rate.
7 Cooling off period for consumers
7.1 Subject to the other provisions in this clause, if you are a consumer you have the right to cancel this contract within 14 days without giving any reason. You are a consumer if you are an individual acting for purposes which are wholly or mainly outside your business.
7.2 The cancellation period will expire 14 days after the commencement of the contract.
7.3 However, if you confirm to me that you wish me to start to provide the services within the 14 day cooling off period, then at this point my refund policy set out in clause 6.4 will apply and if you subsequently exercise your right to cancel during the 14 day cooling-off period you will have to pay my reasonable costs of services provided within that time. You confirm you wish me to start to provide the services within the 14 day cooling off period by doing any of the following during that time: booking a session with me for which the allocated date and time will then, also as a service, be reserved for you to the exclusion of all others; or accessing or downloading any digital resources I make available to you; or joining any private social media group associated with my services; or accessing any other supporting materials made available to you.
7.4 If you cancel this contract in accordance with the cooling off period in clause 7.1, I shall reimburse to you all payments received from you promptly and using the same means of payment as you used for the initial transaction, unless we have expressly agreed otherwise. However, this will only be the case if you have not confirmed to me you wish me to provide the services as specified in clause 7.3. for which you will have to pay my reasonable costs.
7.5 Digital products. In accordance with clause 7.3, by accessing or downloading any digital products within the 14 day cooling off period, you give your consent to me to provide the content and you acknowledge that by doing so, you lose your right to cancel your purchase unless the content is faulty.
8 Intellectual property
8.1 If I provide you with any materials, whether digital or printed, any intellectual property in those materials belongs to me and unless we agree otherwise you can only use those materials for your own personal use and you may not share them with third parties.
8.2 From time to time I may record live group sessions. If you participate in such sessions, you authorise me to use your image and voice in any such recordings (and to make use of such recordings in any way I think fit) without payment, other condition or need for further consent.
9 How I may use your personal information
9.1 I shall use the personal information you give to me to:
9.1.1 provide the services;
9.1.2 process your payment for the services; and
9.1.3 inform you about any similar products and services that I provide, though you may stop receiving this information at any time by contacting me.
9.2 I shall not give your personal information to any third party unless you agree to it.
9.3 For full details of how I deal with your personal data, see my privacy policy here https://sarahayselden.com/legal
10 Confidential information
10.1 All information shared by you on a one to one basis will be kept strictly confidential, except when releasing such information is required by law and/or where I consider it necessary to do so because of concerns of risk to yourself or others or to assist the prevention or detection of a crime. Such circumstances may include suicide, child sexual or general abuse or neglect, kidnapping, murder, rape, treason or terrorism.
10.2 Where you participate in any group sessions, for example as part of a group coaching programme, you agree to keep strictly confidential any information shared by participants in those group sessions and not to share it with any third parties. You will not use the confidential information of any participant of a group session for your own benefit except with the explicit consent of that participant.
10.3 The obligations in clauses 10.1 and 10.2 will not apply to information which:
10.3.1 has ceased to be confidential through no fault of either party;
10.3.2 was already in the possession of the recipient before being disclosed by the other party; or
10.3.3 has been lawfully received from a third party who did not acquire it in confidence.
10.4 Your and my confidentiality obligations under this clause will continue after termination of this agreement.
10.5 You will not use any
10.6 Confidential Information for profit or for your own benefit in any way.
11 Resolving problems
11.1 In the unlikely event that there is a problem with the services, please contact me as soon as possible and give me a reasonable opportunity to sort out any problems with you and reach a positive outcome.
11.2 I may at my option vary or re-perform the services if there is a problem and the terms of this agreement will apply to any re-performed services.
11.3 If you are buying services from me nothing in this contract affects your legal rights under the Consumer Rights Act 2015 (also known as ‘statutory rights’). You may also have other rights in law.
12 End of the contract
12.1 If a programme or services description specifies a length of time for services to be provided, then subject to clause 12.3 below, the services will terminate at the end of that timeframe.
12.2 If I provide services to you on an ongoing basis and the relevant programme or services description does not specify a timeframe then either you or I may terminate the services by one month’s written notice to each other.
12.3 Either you or I may terminate the services and this agreement immediately if:
12.3.1 the other party commits any material breach of the terms of this agreement and, in the case of a breach capable of being resolved, the breach is not resolved within 30 days of a written request to do so. The written request must expressly refer to this clause and state that this contract will be terminated if the breach is not resolved; or
12.3.2 the other party commits or threatens to commit or is threatened with any act of insolvency under the Insolvency Act 1986.
12.3.3 For the purpose of this clause, any breach by you of the rules governing your participation in a Facebook Group or any other Group hosted by me on another social media platform, constitutes a material breach of this contract which is not capable of being resolved.
12.4 If I decide in my absolute discretion that we are not a good fit for each other, I may terminate this contract immediately on notice, in which case I shall give you a partial refund for any elements of the services which you have paid for in advance and which you have not received.
12.5 If this contract is ended it will not affect my right to receive any money which you owe to me under this contract and it will not operate to affect any provisions that expressly or by implication survive termination.
13 Limit on my responsibility to you
13.1 Except for any legal responsibility that I cannot exclude in law (such as for death or personal injury caused by negligence), I am not legally responsible for any:
13.1.1 losses that:
(a) were not foreseeable to you and me when the contract was formed which means any losses that might have been sustained by you that would not ordinarily be sustained by a client in your industry;
(b) that were not caused by any breach of these terms on my part; and
13.1.2 business losses, including loss of business, business interruption, loss of profits, loss of management time and loss of business opportunity.
13.2 My total liability to you is limited to the amount of fees paid by you for the services and you confirm your understanding that the price of my services is calculated bearing in mind this limit on my liability. If you would like me to assume a greater degree of potential liability, please contact me for a revised price for my services.
14 Disputes
14.1 I shall try to resolve any disputes with you quickly and efficiently.
14.2 If you and I cannot resolve a dispute using my internal complaint handling procedure and either of us want to take court proceedings, the relevant courts of England and Wales will have exclusive jurisdiction in relation to this contract.
14.3 The laws of England and Wales will apply to this contract.
14.4 In the event of a dispute between us, you and I agree not to engage in any conduct or communications, including on social media, designed to disparage my or your website, products and services.
15 Entire agreement
These terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, assurance or warranty given by or on behalf of me which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
16 Third party rights
16.1 No one other than a party to this contract has any right to enforce any term of this contract.
July 2025
Terms & Conditions
Sara Hayselden, trading as Sara Hayselden,
apply to the Website(s)/funnels - sarahayselden.com, divinesoulawakening.uk - (collectively, "the Site(s)").
All references to “we”, “us”, or our” in this policy refer to Sara Hayselden, trading as Sara Hayselden.
Website(s) Terms of Use
1 About my Terms
1.1 Thank you so much for visiting my Website(s) (the Site(s). These Terms explain how you may use this Site(s) .
1.2 References in these Terms to the Site(s) include all associated web pages/funnels.
1.3 You should read these Terms carefully before using the Site(s) .
1.4 By accessing or using the Site(s) or otherwise indicating your consent, you agree to be bound by these Terms and the documents referred to in them.
1.5 If you do not agree with or accept any of these Terms, you should stop using the Site(s) immediately.
1.6 If you have any questions about the Site(s) , please contact me by e-mail: [email protected]
1.7 Definitions
Content
means any text, images, video, audio or other multimedia content, software or other information or material submitted to or on the Site(s) ;
Terms
means these terms and conditions of use as updated from time to time under clause 14;
Acceptable use policy
means the policy set out at the end of these Terms
Cookie policy
means the policy here https://sarahayselden.com/legal which governs how I use cookies in the Site(s) (s);
I, me or my
means Sara Hayselden, trading as Sara Hayselden (sarahayselden.com, divinesoulawakening.uk ) of 36, Saben, Clitheroe, Lancashire BB7 9DZ.
Online terms and conditions for the supply of goods or services
means any terms and conditions which will apply to you ordering goods or services using the Site(s);
Privacy policy
means the policy https://sarahayselden.com/legal which governs how I process any personal data collected from you;
Submission
means any text, images, video, audio or other multimedia content, software or other information or material submitted by you or other users to the Site(s) ;
You or your
means the person accessing or using the Site(s) or its Content.
1.8 Your use of the Site(s) means that you must also comply with my Acceptable Use policy, my Privacy policy, my Cookie policy and my Online terms and conditions for the supply of goods or services, where applicable.
2 Using the Site(s)
2.1 The Site(s) is for your personal use only.
2.2 You agree that you are solely responsible for any costs and expenses you may incur in relation to your use of the Site(s).
2.3 I seek to make the Site(s) as accessible as possible. If you have any difficulties using the Site(s) , please contact me at [email protected]
2.4 I may prevent or suspend your access to the Site(s) if you do not comply with any part of these Terms, any terms or policies to which they refer or any applicable law.
3 Ownership, use and intellectual property rights
3.1 This Site(s) and all intellectual property rights in it including but not limited to any Content are owned by me. Intellectual property rights mean rights such as: copyright, trademarks, domain names, design rights, database rights, patents and all other intellectual property rights of any kind whether or not they are registered or unregistered (anywhere in the world). I reserve all of my rights in any intellectual property in connection with these Terms. This means, for example, that I remain owner of them and free to use them as I see fit.
3.2 Nothing in these Terms grants you any legal rights in the Site(s) other than as necessary to enable you to access the Site(s) .
4 Submitting information to the Site(s)
4.1 While I try to make sure that the Site(s) is secure, I cannot guarantee the security of any information that you supply to me and therefore I cannot guarantee that it will be kept confidential. For that reason, you should not submit to the Site(s) any information that you regard as confidential, commercially sensitive or valuable.
4.2 I may use any Submissions as I see reasonably fit on a free-of-charge basis. I shall not be legally responsible to you or anybody else for any use of Submissions.
5 Accuracy of information and availability of the Site(s)
5.1 While I try to make sure that the Site(s) is accurate, up-to-date and free from bugs, I cannot promise that it will be. Furthermore, I cannot promise that the Site(s) will be fit or suitable for any purpose. Any reliance that you may place on the information on this Site(s) is at your own risk.
5.2 I may suspend or terminate operation of the Site(s) at any time as I see fit.
5.3 Content is provided for your general information purposes only and to inform you about me and my products and news, features, services and other Website(s) s that may be of interest. It does not constitute medical, technical, financial or legal advice or any other type of advice and should not be relied on for any purposes. Nor does it constitute any medical diagnosis nor treatment. You should never disregard seeking medical attention, treatment nor disregard your medical health practitioner because of some content you read, heard or accessed via this Website(s) or Services provided.
5.4 While I try to make sure that the Site(s) is available for your use, I do not promise that the Site(s) is available at all times nor do I promise the uninterrupted use by you of the Site(s) .
6 Hyperlinks and third-party Sites
The Site(s) may contain hyperlinks or references to third party Websites other than the Site(s) . Any such hyperlinks or references are provided for your convenience only. I have no control over third party websites and accept no legal responsibility for any content, material or information contained in them. The display of any hyperlink and reference to any third party website does not mean that I endorse that third party's Website, products or services. Your use of a third-party Site may be governed by the terms and conditions of that third party Site .
Acceptable Use Policy
7 Acceptable use
7.1 As a condition of your use of the Site(s), you agree:
7.1.1 not to use the Site(s) for any purpose that is unlawful under any applicable law or prohibited by these Terms
7.1.2 not to use the Site(s) to commit any act of fraud;
7.1.3 not to use the Site(s) to distribute viruses or malware or other similar harmful software code;
7.1.4 not to use the Site(s) for purposes of promoting unsolicited advertising or sending spam;
7.1.5 not to use the Site(s) to simulate communications from me or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
7.1.6 not to use the Site(s) in any manner that disrupts the operation of my Site(s) or business or the Website(s) or business of any other entity;
7.1.7 not to use the Site(s) in any manner that harms minors;
7.1.8 not to promote any unlawful activity;
7.1.9 not to represent or suggest that I endorse any other business, product or service unless I have separately agreed to do so in writing;
7.1.10 not to use the Site(s) to gain unauthorised access to or use of computers, data, systems, accounts or networks; and
7.1.11 not to attempt to circumvent password or user authentication methods.
8 Interactive services
8.1 I may make interactive services available on the Site(s), for example areas where you can comment on Content.
8.2 I am not obliged to monitor or moderate Submissions to my interactive services. Where I do monitor or moderate Submissions I shall indicate how this is performed and who should be contacted in relation to any Submission of concern to you.
8.3 I may remove or edit any Submissions to any of my interactive services whether they are moderated or not.
8.4 Any Submission you make must comply with my Submission standards set out below.
9 Submission standards
9.1 Any Submission or communication to users of my Site(s) must conform to standards of accuracy, decency and lawfulness, which shall be applied in my discretion, acting reasonably. In particular, you warrant that any Submission or communication is:
9.1.1 your own original work and lawfully submitted;
9.1.2 factually accurate or your own genuinely held belief;
9.1.3 provided with the necessary consent of any third party;
9.1.4 not defamatory or likely to give rise to an allegation of defamation;
9.1.5 not offensive, obscene, sexually explicit, discriminatory or deceptive; and
9.1.6 unlikely to cause offence, embarrassment or annoyance to others.
10 Linking and framing
10.1 You may create a link to my Site(s) from another Website without my prior written consent provided no such link:
10.1.1 creates a frame or any other browser or border environment around the content of my Site(s);
10.1.2 implies that I endorse your products or services or any of the products or services of, or available through, the Website on which you place a link to my Site(s) ;
10.1.3 displays any of the trademarks or logos used on our Site(s) without our permission or that of the owner of such trademarks or logos; or
10.1.4 is placed on a Website(s) that itself does not meet the acceptable use requirements of this Policy.
10.2 I reserve the right to require you to immediately remove any link to the Site(s) at any time, and you shall immediately comply with any request by me to remove any such link.
11 Using my name and logo
11.1 You may not use my trademarks, logos or trade names except in accordance with these Terms.
12 Breach
12.1 I shall apply these Terms in my absolute discretion. In the event of your breach of the Terms I may terminate or suspend your use of the Site(s), remove or edit Submissions, disclose Submissions to law enforcement authorities or take any action I consider necessary to remedy the breach.
13 Limitation on my liability
13.1 Except for any legal responsibility that I cannot exclude in law (such as for death or personal injury), I am not legally responsible for any:
13.1.1 losses that:
(a) were not foreseeable to you and me when these Terms were formed; or
(b) that were not caused by any breach on my part
13.1.2 business losses.
14 Variation
No changes to these Terms are valid or have any effect unless agreed by me in writing. I reserve the right to vary these Terms from time to time. My updated terms will be displayed on the Site(s) and by continuing to use and access the Site(s) following such changes, you agree to be bound by any variation made by me. It is your responsibility to check these Terms from time to time to verify such variations.
15 Disputes
15.1 I shall try to resolve any disputes with you quickly and efficiently.
15.2 If you are unhappy with me please contact me as soon as possible to let me know.
15.3 If you want to take court proceedings, courts of England and Wales will have exclusive jurisdiction in relation to these Terms.
15.4 The laws of England and Wales will apply to these Terms.
July 2025
Terms & Conditions
Sara Hayselden, trading as Sara Hayselden,
apply to the Website(s)/funnels - sarahayselden.com, divinesoulawakening.uk - (collectively, "the Site(s)").
All references to “we”, “us”, or our” in this policy refer to Sara Hayselden, trading as Sara Hayselden.
Privacy Policy
Introduction
Welcome to Sara Hayselden, trading as Sara Hayselden Privacy Policy
(apply to the Website(s)/funnels - sarahayselden.com, divinesoulawakening.uk - (collectively, "the Site(s)").
We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
It contains important information on who we are and how and why we collect, store, use and share your personal information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.
We collect, use and are responsible for certain personal information about you. When we do so we are subject to data protection laws which apply across the European Union and the United Kingdom and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
By providing us with your data, you warrant to us that you are over 18 years of age.
1. Important information and who we are
Purpose of this privacy policy
This privacy policy aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you fill in our contact form, sign up to receive information from us, purchase a product or service or take part in a competition.
This website(s) is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other policies and notices and is not intended to override them.
Controller
Sara Hayselden is the controller and responsible for your personal data collectively referred to as "we", "us" or "our" in this privacy policy.
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details set out below.
Contact details
If you have any questions about this privacy policy or our privacy practices, please contact us. Our full details are:
Full name of legal entity: Sara Hayselden
Name or title of person to contact: Sara Hayselden
Email address: [email protected]
Postal address: 36, Sabden, Clitheroe, Lancashire, BB7 9DZ
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we care deeply about your data protection rights and we would appreciate the chance to deal with your concerns before you approach the ICO so please contact us using the details above in the first instance.
Your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy or notice of every website you visit.
2. The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
· Identity Data includes first name, last name, username or similar identifier, title, date of birth and gender.
· Contact Data includes billing address, delivery or postal address, email address and telephone numbers.
· Financial Data includes bank account and payment card details.
· Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
· Technical Data includes internet protocol (IP) address, your log-in data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
· Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
· Usage Data includes information about how you use our website, products and services.
· Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.
Sensitive Data
Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data, and criminal convictions and offences.
We need to collect the following sensitive data about you in order to deliver our services or products:
· information about your health
We require your explicit consent for processing sensitive data, so when you submit your details, we will ask you to confirm your explicit consent to this processing.
3. How is your personal data collected?
We use different methods to collect data from and about you including through:
· Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you (where applicable):
· apply for our products or services;
· create an account on our website;
· subscribe to our service or publications;
· request marketing to be sent to you;
· enter a competition, promotion or survey; or
· give us some feedback or contact us.
· Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy here https://sarahayselden.com/legal for more details.
· Analytics We may receive technical personal data about you from analytics providers such as Google.
· We may receive Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Paypal or Stripe.
4. How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
· Where we need to perform the contract we are about to enter into or have entered into with you.
· Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
· Where we need to comply with a legal or regulatory obligation.
· To keep you updated about our products and services where you have consented to this. We shall send this information to you by email. You have the right to withdraw consent to marketing at any time by contacting us [email protected] and by clicking on the ‘unsubscribe’ button in our emails.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
Purpose/Activity
Type of data
Lawful basis for processing including basis of legitimate interest
To register you as a new customer
(a) Identity
(b) Contact
Performance of a contract with you
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Identity
(b) Contact
(c) Financial
(d) Transaction
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(b) Asking you to leave a review or take a survey
(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To enable you to partake in a competition or complete a survey
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
(a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
(a) Identity
(b) Contact
(c) Profile
(d) Usage
(e) Marketing and Communications
(f) Technical
Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
(a) Technical
(b) Usage
Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you
(a) Identity
(b) Contact
(c) Technical
(d) Usage
(e) Profile
Necessary for our legitimate interests (to develop our products/services and grow our business)
Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. Our lawful ground for processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business).
Under the Privacy and Electronic Communications Regulations, we may send you marketing communications from us if (i) you made a purchase or asked for information from us about our goods or services or (ii) you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time.
Promotional offers from us
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and, in each case, you have not opted out of receiving that marketing.
Third-party marketing
We will get your express opt-in consent before we share your personal data with any third party.
Opting out
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us [email protected] at any time.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy https://sarahayselden.com/legal
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
5. Disclosures of your personal data
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above:
· External Third Parties such as service providers, professional advisers, HMRC and regulators; and
· Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. International transfers
To deliver services to you, it is sometimes necessary for us to share your personal information outside the European Economic Area (EEA) and/or the UK, eg:
• with our offices outside the EEA; and/or the UK
• with our service providers located outside the EEA; and/or the UK
• if you are based outside the EEA; and/or the UK
• where there is an international dimension to the services we are providing to you.
These transfers are subject to special rules under European and UK data protection law.
Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission, recognised by the UK government.
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe, as recognised by the UK government.
If you would like further information please contact us using the contact details in clause 1 above .
7. Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
If you use our products or services we shall retain your personal, including client record data for the time you are our client and for 7 years afterwards.
If you are not a customer we shall retain your data for 2 years following your last engagement with us.
In some circumstances you can ask us to delete your data: see ‘Request erasure’ below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
9. Your legal rights
Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:
· Request access to your personal data.
· Request correction of your personal data.
· Request erasure of your personal data.
· Object to processing of your personal data.
· Request restriction of processing your personal data.
· Request transfer of your personal data.
· Right to withdraw consent.
If you wish to exercise any of the rights set out above, please contacting me [email protected]
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
Changes to this privacy policy
We may change this privacy policy from time to time – when we do we shall inform you via our website(s) .
July 2025
Cookie Policy
Sara Hayselden, trading as Sara Hayselden,
apply to the Website(s)/funnels - sarahayselden.com, divinesoulawakening.uk - (collectively, "the Site(s)").
All references to “we”, “us”, or our” in this policy refer to Sara Hayselden, trading as Sara Hayselden.
By using any of the Site(s), you agree to the use of cookies as described in this policy
Cookie Policy
Our website(s) uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website(s) and also allows us to improve our site(s).
A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website(s).
We use cookies on this website to:
• recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time);
• obtain information about your preferences, online movements and use of the internet;
• carry out research and statistical analysis to help improve our content, products and services and to help us better understand our visitor requirements and interests;
• target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and
• make your online experience more efficient and enjoyable.
The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information about you—but only where you voluntarily provide it (eg by completing an online form).
We use the following types of cookies:
• Strictly necessary cookies. These are cookies that are required for the operation of our website.
• Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
Apart from in the case of strictly necessary cookies, we will need your consent in order to use cookies on this website.
First and third party cookies
First party cookies are cookies set by our website. Third party cookies are cookies on our website that are set by another website, such as where we have adverts on our website or use Facebook pixels so that we can show you relevant content from us when you are on Facebook.
We use third party cookies on our website and details of these are included in the table below.
More detail about our cookies
The table below provides more information about the cookies we use and why:
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Uncategorized
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
CookieDurationDescriptiontestneverNo description available.
How to turn off cookies or alter settings
You can alter your cookie preferences at any time by going to the cookie consent mechanism and changing the relevant setting to ‘off’
If you do not want to accept cookies, you can also change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this website.
To opt out of being tracked by Google Analytics across all websites, visit https://tools.google.com/dlpage/gaoptout
For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.
Except for essential cookies, all cookies will expire after the specific cookie expiry period.
July 2025
Disclaimer
The information and coaching and/or services provided on sarahayselden.com, divinesoulawakening.uk, and empoweredhypnosis.uk (collectively, the "Site(s)") are offered by Sara Hayselden, trading as Sara Hayselden.
Coaching services and information on these Site(s) are intended for personal development and informational purposes only. They are not a substitute for professional advice, including but not limited to medical, psychological, legal, or financial advice. If you require such advice, please consult a qualified professional.
While every effort is made to ensure the accuracy and effectiveness of the coaching and information provided, no guarantees or warranties are given regarding outcomes. Sara Hayselden accepts no liability for any loss or damage arising from reliance on the information or coaching services provided via these Site(s).
By using these Site(s) and booking coaching and/or services, you acknowledge and agree to this disclaimer. If you have any questions, please contact [email protected].
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